Refund Policy
It’s our mission to provide you with a delightful shopping experience. While we strive for your complete satisfaction, we understand that issues may arise. Here’s how we handle different situations:
Shipping Damage: Please inspect your order upon delivery. If any items arrive damaged, contact us within 48 hours at info@owlsoil.com with detailed information to initiate a resolution.
General Refunds: Owls Oil offers a 30-day satisfaction guarantee. If you’re unsatisfied with your purchase, you can request a refund (excluding shipping and handling). Email us at info@owlsoil.com to start the process.
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